I got my hot tub installed today March. Initially I bought a hot tub I thought would fit the opening of my door. Come to find out it was too big for the opening of the door in my house (my fault). Tubs of fun went above and beyond to make it right for me. Since they knew I was excited to get my new spa installed today. What a disappointment when it didn’t fit but we jumped into action and they found me another one that was smaller that would fit. They compensated me the difference. The crew that took out my old one and installed my new one were very nice and respectful. They made sure they didn’t damage anything. I was kind of nervous how it would go with all the mud and slop outside right now. The whole process went very well considering all factors. They were ahead of schedule, very prompt ,and very helpful plus very honest with me. My overall experience was very good. I would definitely recommend working with them again.